These terms and conditions set out below do not affect your statutory rights as a customer.
Payment of order terms and conditions/policy
FIREPLACE ORDERS
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1. .Where a site survey is required there is an initial non refundable fee of €100. This fee is deductible from your total fireplace order and is not an extra cost. (i.e. where customer proceeds and places an order this €100 is deducted from your fireplace/granite order overall cost (i.e. Site survey carried out €100 already paid customer places an order of €2500 as you have already paid €100 your outstanding bill is now €2400)
2. Where customer does not proceed with order following a site survey the site survey fee will not be refunded
3. On completion of your site survey and to proceed with your order Lamartine will require a 50% non-refundable deposit of your outstanding bill (i.e. using example above total €2500 less site survey fee paid €100 therefore €2400 @ 50% is €1200 leaving your balance at €1200 still outstanding).
4. Prior to installation and agreed fitting date you will be required to attending a viewing of your fireplace to confirm you satisfaction with your chosen fireplace
5. The balancing amount of your order is paid on satisfactory viewing of your fireplace prior to installation.
6. Prior to installation Lamartine policy is that any outstanding payments are paid in full and before fitting. This can be paid by cheque/cash/laser & credit card.
7. Where credit card transactions are processed a 2% surcharge is applicable.
8. Laser cards/Cash/Cheque are also acceptable for payment these are not subject to a charge.
9. Cheque’s are made payable to Lamartine Ltd.
10. Where credit card/laser transactions are processed over the phone a C.V.V. three digit security code must be given by the purchaser. This number is located on the back of your card the last three digits after the end of your card number.
11. Where customer unable to supply their C.V.V. security code they must make payment with their card in person for swiping.
12. Upon payment an invoice/receipt will be processed and given to customer as proof of purchase.
13. Your purchase constitutes your acceptance of these terms and conditions and shall be deemed full and unconditional acceptance of our terms and conditions.
14. Lamartine Ltd. reserve the right to vary these terms & conditions |
GRANITE WORKTOPS
1. Lamartine will quote for your worktop upon receipt of kitchen/plans/specifications.
2. On confirmation of order 50% non-refundable deposit of your outstanding bill is required to proceed.
3. Upon this you will be invited to view your granite slab/material prior to manufacturing.
4. On completion of your kitchen Lamartine will template your worktop for production.
5. Should templates vary from specifications given please be advised prices may alter subject to those originally quoted.
6. The balancing amount of your order is paid on installation payments can be paid by cheque/cash/laser & credit card.
7. Where credit card transactions are processed a 2% surcharge is applicable.
8. Laser cards/Cash/Cheque is also acceptable for payment these are not subject to a charge.
9. Cheque’s are made payable to Lamartine Ltd.
10. Where credit card/laser transactions are processed over the phone a C.V.V. three digit security code must be given by the purchaser. This number is located on the back of your card the last three digits after the end of your card number.
11. Where customer unable to supply their C.V.V. security code they must make payment with their card in person for swiping.
12. Upon payment an invoice/receipt will be processed and given to customer as proof of purchase.
13. Your purchase constitutes your acceptance of these terms and conditions and shall be deemed full and unconditional acceptance of our terms and conditions.
14. Lamartine Ltd. reserve the right to vary these terms & conditions
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